About Us Atlas Direct Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@atlas-direct.com. Our Contact details: Atlas Direct Ltd 131 Totteridge Lane High Wycombe Bucks HP13 7PG United Kingdom Phone: 01494 444060 Fax: Email: sales@atlas-direct.com VAT No: 417 1480 68 Making A Purchase Making a purchase could not be easier. Just browse our "Products" section, click on any items that you wish to buy then click the buy button put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Shipping And Handling Shipping is generally by next working day courier service. Delivery Schedule We process your order the same day. We will normally send your order to you in 2-3 business days . International orders are generally received in under 28 days. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. All of our products come with the full manufacturers guarantee Reaching Us If you need to reach us, please email us on sales@atlas-direct.com, alternatively, you can call on 01494 444060 (International +44 01494 444060 or write to us at 131 Totteridge Lane High Wycombe Bucks HP13 7PG United Kingdom Privacy Policy Atlas Direct Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes Returns Policy Provided that you follow this returns procedure in accordance with its terms, we shall refund to you the price you paid for the goods excluding any carriage costs and less a discretionary re-stocking charge of 10% of the value of the goods. The product must be returned intact with all the packaging and documentation in good condition. You should return the product by courier (at your cost), to: Atlas Direct Ltd 131 Totteridge Lane High Wycombe Bucks HP13 7PG United Kingdom We acknowledge return of the goods by email and arrange for a credit for the cost of the product (less the re-stocking charge of 10% of the value of the goods).